- Operational updates
- Important dates
- Admissions explained
- web-link and link guides
- Entry Profiles
- Training services
- HESA return
- Reports
- Events
- Contacts
- News
web-link FAQs
Getting started
- How do I get started with web-link (courses)?
- How do I get a copy of the user guide?
- How can I access the web-link (courses) database?
- Can I use the training version of the web-link (courses) website?
- Can you tell me if I have registered for web-link?
- I am the administrator for web-link (courses), but I can only access 'register a new user' and 'view all users'. How do I access the data for my conservatoire?
Logging in
- When I click on the web-link link, why can't I get to the next page?
- Why isn't web-link accepting my username and password?
- I am logging in for the first time, and I am now asked for a confirmation number. How do I get one?
Using web-link, adding details and making changes
- I have logged in to web-link but I cannot make the links work. What's wrong?
- I've added a new course. What happens next?
- How do I add a new footnote?
Troubleshooting
- What browser settings are recommended?
- I keep getting error messages when I use the back button on the browser to go to the previous screen. Why is this happening?
- I keep getting a 'page not found' error What does this mean?
- I get a message saying the service has 'timed out'. What does this mean?