- Where to start?
- Step 1: Choosing courses
- Step 2: Applying
- Step 3: Auditions and offers
- Step 4: Results
- Step 5: Next steps
- Step 6: Starting at a conservatoire
- CUKAS terms explained
- Important dates
- Student finance
- Events
- News
- Course Search
- Apply
- Track progress
I have been locked out of Track. What can I do?
Please contact our Customer Service Unit>>
Once you have answered some security questions correctly, they will be able to unlock your account
General
- I have forgotten my Personal ID, Track username and password. What can I do?
- When I click on the 'log in' link I cannot get to the next page.
- My Personal ID, username and password are not accepted.
- I have been locked out of Track. What can I do?
- I get a message saying that the service has 'timed out'.
- I want to reply to my offers but there is no reply button on Track. What can I do?
- Why can't I add a choice in Track?
- Can I add another choice to my application if I have already accepted an offer?
- Can I change my replies?
- My question isn't answered here.